CLIENT SATISFACTION SURVEY

Thank you for choosing The McShane Firm to represent your matter. Please take a moment to fill out the brief survey below. We value your feedback and use it to improve the quality of our services in the future.
After submitting the survey you will be directed to our Google+ page so you can leave a review there as well.
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Your Name (will not be published unless authorized below)*

Your Charge(s) (ex. First Offense DUI, Theft, Drugs, etc.)

Your Attorney's Name:*

PLEASE RATE THE FOLLOWING ON A SCALE OF 1 (LOWEST) TO 10 (HIGHEST):

The receptionist's attitude and professionalism:

Your attorney's understanding of your case and goals:

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Your attorney's ability to return your phonecalls in a timely manner:

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Your attorney's promptness for meetings/court appearances:

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Your attorney's preparedness for meetings/court appearances:

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How your attorney kept you updated as to the status of your matter:

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Overall service and effectiveness of your attorney:

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Overall service and effectiveness of your support staff:

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Your overall impression of the firm:

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Please use the space below to elaborate on any rating above or to list any additional comments:

Would you recommend our services to your family, friends, or colleagues?

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If you would NOT recommend our services, please state your reason, so we may improve:

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